Privacy Policy

Introduction

Welcome to the website of SG Unique Builders Pte. Ltd. (UEN: 202619677H) ("we", "us", "our"), a Singapore-based contractor offering electrical works, false ceiling installation, partition works, renovation and commercial fit-out services. We respect your privacy and are committed to protecting your personal information in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA").

This Privacy Policy explains what information we may collect, why we collect it and how we use and protect that information when you browse our website, request a quotation or engage us for renovation, electrical, ceiling or partition work.

Information We Collect

Depending on how you use our website or request our renovation, electrical, ceiling or partition services, we may collect the following types of information:

How We Use Your Information

We may use collected information for purposes such as:

• Preparing and sending quotations for electrical, ceiling, partition, renovation and commercial fit-out work.
• Scheduling site visits and delivering our services.
• Responding to your questions and service requests.
• Improving website performance and user experience.
• Preventing fraud, abuse and security threats.
• Sending important service-related communications, such as appointment confirmations and project updates.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies, managed through Google Tag Manager, to improve functionality and understand how visitors interact with our website. This may include:

• Google Analytics — to understand website traffic and visitor behaviour so we can improve our services.
• Meta (Facebook) Pixel — to measure the performance of our Facebook and Instagram ads and show relevant offers to past visitors.
• Google Maps — to show our business location and directions.
• WhatsApp Business — to let you chat with us directly from the website about a quotation or service request.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of our website function.

Information Sharing

We do not sell your personal information. We may share information only when reasonably necessary for legitimate business or legal purposes, including with:

• Trusted service providers who help us operate our website and business, such as our website host, analytics providers (Google Analytics) and advertising platforms (Meta/Facebook).
• Subcontractors or suppliers directly involved in fulfilling your renovation, electrical, ceiling or partition project.
• Relevant authorities when required by applicable law or legal process.
• A party involved in a business transfer, merger or similar transaction.

Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations and resolve disputes.

Your Privacy Rights

Under the Personal Data Protection Act 2012 (PDPA) and other applicable law, you may have rights regarding your personal information, including:

• Requesting access to information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion where legally applicable.
• Objecting to certain uses of your information.
• Withdrawing consent where processing is based on consent.

To exercise any of these rights, please contact our Data Protection Officer using the details in the "Contact Us" section below.

Marketing Communications & Opt-Out

With your consent, we may occasionally send you promotional messages about our renovation, electrical, ceiling and partition services by email, phone or WhatsApp, or show you ads through Facebook and Instagram using the Meta Pixel.

You may opt out of marketing communications at any time by replying "STOP", clicking the unsubscribe link in our emails (where provided), adjusting your ad preferences on Facebook/Instagram, or contacting us directly. Opting out will not affect service-related communications, such as quotation follow-ups or appointment confirmations.

Children's Privacy

Our services are not intentionally directed toward children unless specifically stated otherwise.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Singapore, including the Personal Data Protection Act 2012. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Singapore.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or privacy practices.

The updated version will be published on this page with a revised "Last Updated" date.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us.

SG Unique Builders Pte. Ltd.
UEN: 202619677H
27 Martaban Road, Singapore 328655
Data Protection Officer: support@sguniquebuilders.com